Privacy Policy

Last Updated: Date, Jan 20, 2026

Welcome to proyojon.shop. Your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

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1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

• Account Details: Username, password, and purchase history.

• Financial Information: Payment details (processed securely via third-party gateways; we do not store full credit card numbers).

• Technical Data: IP address, browser type, device information, and cookies.

• Vendor Data: For those using our "Become a Seller" feature, we collect business registration details and bank information for payouts.

2. How We Use Your Information

We use the collected data to provide a seamless shopping experience, including:

• Order Fulfillment: Processing transactions, delivering products, and sending order updates.

• Customer Support: Responding to inquiries and resolving disputes.

• Personalization: Showing you relevant products and offers based on your browsing habits.

• Marketing: Sending newsletters and promotional materials (you can opt-out at any time).

• Platform Security: Detecting and preventing fraudulent activities.

3. Sharing Your Information

As a multi-vendor marketplace, we share necessary information with:

• Sellers: Only the information required to fulfill your order (e.g., your name and delivery address).

• Logistics Partners: Courier services that deliver your packages.

• Payment Processors: Secure gateways (like SSLCommerz or bKash) to handle transactions.

• Legal Requirements: If required by Bangladesh law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications.

• Request a copy of the data we hold about you.

7. Changes to This Policy

proyojon.shop reserves the right to update this policy at any time. We will notify users of significant changes by posting the new policy on this page with an updated "Last Updated" date.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@proyojon.shop

• Address: Nikunjo 2, Khilkhet, Dhaka, Bangladesh.

• Phone: 01323280008